Duration
4 hours
Μοde of Delivery
Blended Learning
Language of Delivery
Greek
Start Date
TBA
Location
Athens, Greece
Description
This course will help you manage disputes that arise in the business environment and not only to reach a productive outcome, it will help you understand the communication context of the conflict as well as strengthen the skills required in the context of claims.
Who it is addressed to
The seminar is addressed to all those who wish to understand the mechanisms of conflict as well as the management that leads to meaningful and productive communication, both on a personal and professional level.
Study Programme Structure
- Definition and types of conflicts
- Causes of conflicts
- Consequences of conflicts
- Ways to prevent, deal with and suppress the problem
Monitoring Methods
- Live-Online: The programme can be attended online in real time through IST College’s modern and user-friendly digital learning platform, providing direct access to live classes and all course materials.
- On-Demand: Participants have access to recorded sessions for supplementary learning purposes. These recordings are provided to complement live teaching and support the overall learning experience.
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