Duration
4 hours
Μοde of Delivery
Full-time
Language of Delivery
Greek
Start Date
TBA
Location
Athens, Greece
Description
This course will help you manage disputes that arise in the business environment and not only to reach a productive outcome, it will help you understand the communication context of the conflict as well as strengthen the skills required in the context of claims.
Who it is addressed to
The seminar is addressed to all those who wish to understand the mechanisms of conflict as well as the management that leads to meaningful and productive communication, both on a personal and professional level.
Study Programme Structure
- Definition and types of conflicts
- Causes of conflicts
- Consequences of conflicts
- Ways to prevent, deal with and suppress the problem
Monitoring Methods
The programme is offered with:
- Scheduled Department at our facilities – 68 Sygrou St. (Next to Sygrou Metro – Fix)
- Online participation in the classroom during the course following the course schedule (modern distance learning).
- E-learning with on-demand watching video lessons in your own time with a personalized study programme, through the modern educational platform of IST College (asynchronous distance learning).
- Blended Learning: Create your own flexible study programme using any of the above tracking methods in combination.
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